Player Protection Programme

Responsible Gaming
Play Smart. Stay Safe.

ct44 is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. Our dedicated responsible gaming programme gives you the tools, resources, and support you need to keep gambling a positive experience — always on your terms.

21+ Only
24/7 Support
SSL Secured
Self-Exclusion Available
URGENT HELP: If gambling is negatively affecting your life or someone you care about, please contact our support team immediately at [email protected] — available 24/7, 365 days a year.

Responsible Gaming Tools at ct44

ct44 provides a full suite of player-protection tools built directly into every account. These tools are free, immediate, and always available — no waiting, no paperwork.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your ct44 account to control how much money you put into your balance over any given period. Limit reductions take effect immediately; increases require a 24-hour cooling-off period to protect against impulsive decisions.

Session Time Limits

Define how long you can play in a single session. Once your chosen time limit is reached, ct44 will automatically log you out and notify you. This feature is particularly helpful for players who find themselves losing track of time during an active gaming session.

Reality Checks

Enable regular pop-up reminders that appear during your play session to show you how long you have been playing and how much you have wagered. Reality checks act as a gentle nudge to pause, reflect, and decide whether to continue — giving you control without disrupting your experience.

Time-Out / Cool-Off

Take a short break from ct44 by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is temporarily suspended — you cannot log in, deposit, or place bets. Time-outs cannot be reversed before the chosen period expires.

Self-Exclusion

If you feel you need a longer break, self-exclusion allows you to close access to your ct44 account for a minimum of 6 months or permanently. During a self-exclusion period, ct44 will also suppress all marketing communications sent to your registered contact details. Contact support to activate self-exclusion immediately.

Loss Limits

Set a maximum net loss limit for a daily, weekly, or monthly period. When your net losses across all ct44 games reach your chosen threshold, the platform will prevent you from placing further bets until the limit period resets. Loss limits give you a hard financial ceiling and help prevent chasing behaviour.


21+ Strictly Enforced

ct44 is an adults-only platform. We use mandatory age verification at every stage of the player journey to ensure no one under 21 can access real-money games.

21+
Mandatory Age Verification at ct44

Every new ct44 account undergoes a mandatory Know Your Customer (KYC) verification process that confirms the player's identity and age before any real-money deposits, bets, or withdrawals are permitted. Acceptable identity documents include the Bangladesh National Identity Card (NID), passport, or birth certificate. Players who cannot confirm they are aged 21 or above will have their accounts permanently suspended and any funds returned to the payment source. ct44 reserves the right to carry out further identity checks at any point during a player's account lifetime to ensure ongoing compliance with this policy.

NID Accepted
Passport Accepted
Instant KYC Review
Zero Tolerance Policy

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early warning signs is the most important first step toward getting help. Review the indicators below honestly.

01
Chasing Losses

Returning to gambling after a loss with the intention of winning back the money you lost, often wagering more than originally planned to do so.

02
Borrowing to Gamble

Taking loans from family, friends, colleagues, or financial institutions specifically to fund gambling activity, or using money set aside for essential bills.

03
Inability to Stop

Repeatedly trying to cut down or stop gambling without success, or feeling restless, anxious, or irritable when attempting to reduce gambling activity.

04
Neglecting Responsibilities

Missing work, school, or family commitments because of gambling, or spending time that should be dedicated to other responsibilities placing bets.

05
Secrecy and Deception

Hiding gambling activity from family members or close friends, lying about how much time or money is being spent on gambling, or feeling shame about gambling behaviour.

06
Gambling to Escape

Using gambling as a way to escape stress, anxiety, depression, boredom, or personal problems rather than for entertainment — treating it as an emotional coping mechanism.

07
Preoccupation with Gambling

Spending a significant amount of time thinking about gambling when not actively playing — reliving past wins, planning future bets, or calculating how to get more money to gamble with.

08
Escalating Wager Sizes

Needing to bet progressively larger amounts of money to achieve the same level of excitement or thrill — a pattern similar to tolerance buildup in other addictive behaviours.

09
Relationship Strain

Gambling causing arguments, tension, or damage to relationships with a partner, family members, or friends, or feeling that important relationships are suffering due to time or money spent gambling.


How Is Your Relationship With Gambling?

Answer the following questions honestly. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of ct44's player protection tools or to reach out to our support team for a confidential conversation.

This self-assessment is not a clinical diagnostic tool. It is intended as a personal reflection aid. ct44 recommends that anyone who answers "yes" to any of these questions considers speaking with a trained counsellor or healthcare professional.

Q1

Have you ever bet more money than you could comfortably afford to lose?

Q2

Have you needed to gamble with larger amounts of money to get the same feeling of excitement?

Q3

Have you tried to win back money you lost by gambling more, and found yourself spending more than you planned?

Q4

Have you ever borrowed money or sold personal belongings to fund gambling activity?

Q5

Have you felt restless, irritable, or anxious when you tried to cut back or stop gambling?

Q6

Has gambling caused problems in your relationships, work performance, or financial situation?

Q7

Have you hidden your gambling activity from people close to you or felt shame or guilt after a gambling session?

Q8

Do you find yourself thinking about gambling frequently during the day even when you are not playing?

If you answered "yes" to 3 or more questions, please contact us at [email protected] for a confidential, judgement-free conversation with a member of our responsible gaming team. We are here to help — not to judge.

What Is Responsible Gaming?

Responsible gaming is the framework of attitudes, behaviours, and practical tools that allows players to enjoy gambling as a form of entertainment without it causing harm to their financial wellbeing, mental health, or personal relationships. At ct44, responsible gaming is not an afterthought or a regulatory checkbox — it is a core part of how we build and operate our platform for Bangladeshi players.

Gambling at ct44 should always be approached as entertainment, in the same way one might budget for a cinema trip or a meal out. A responsible gambler sets a budget before they play, treats any losses as the cost of entertainment, never chases losses, and stops when they reach their pre-set limit — regardless of whether they are winning or losing at that moment.

Set a Budget Before You Play

The single most effective responsible gaming practice is establishing a clear budget before you open any game or place any bet at ct44. Your gambling budget should be made up entirely of discretionary income — money that you have allocated for entertainment and can genuinely afford to lose without affecting your household expenses, savings, or financial obligations.

  • Never use borrowed money to fund a ct44 account. Do not take loans, use credit, or borrow from family or colleagues to finance gambling activity.
  • Never gamble with money earmarked for essentials such as rent, utilities, food, school fees, medical expenses, or family obligations.
  • Use ct44's deposit limit feature to enforce your budget at the platform level — this removes the temptation to exceed it in the heat of the moment.
  • Treat every session as independent — yesterday's losses do not need to be recovered today. Each session starts fresh.

Managing Your Time

Time management is just as important as budget management when it comes to responsible gaming. It is easy to lose track of how long you have been playing — particularly during live casino sessions or when following a BPL cricket match on our sportsbook. ct44's session time limits and reality check tools are specifically designed to address this.

We recommend that ct44 players set a firm session time limit before each play session and commit to stopping when that limit is reached, regardless of their balance at the time. Taking regular breaks of at least 10 to 15 minutes between sessions helps maintain perspective and prevents the kind of extended, uninterrupted play that can lead to impulsive decision-making.

Supporting Someone With a Gambling Problem

If you are concerned that a friend, family member, or colleague may be experiencing difficulties with gambling, there are practical steps you can take to support them:

  • Approach the conversation with compassion and without judgement — problem gambling is often accompanied by significant shame and embarrassment.
  • Focus on the specific behaviours you have observed rather than making general accusations — for example, "I noticed you've been staying up very late" rather than "you have a gambling problem".
  • Encourage them to speak with a professional counsellor or to contact ct44's support team to explore account restriction options.
  • Avoid lending money that you suspect will be used for gambling, even if the request appears to be for something else.
  • Take care of your own wellbeing too — supporting someone with a gambling problem can be emotionally demanding, and you deserve support as well.

ct44's Commitment to Player Protection

ct44 actively monitors player behaviour for patterns that may indicate problem gambling. Our responsible gaming team is trained to identify high-risk indicators — such as rapidly escalating deposit frequency, session lengths that extend for many consecutive hours, or a pattern of depositing immediately after a withdrawal — and to intervene proactively with a welfare check or a support message.

ct44 will never knowingly allow a player who has self-excluded or requested a cool-off period to open a new account or circumvent an active account restriction. Our systems flag self-excluded accounts at the identity level, not just the account level, to prevent workarounds. If you have self-excluded and believe you have been able to re-register in error, please contact us at [email protected] immediately so we can investigate and close the duplicate account.

ct44 suppresses all bonus offers, promotional emails, and marketing notifications to players who are in an active self-exclusion or time-out period. We do not believe it is appropriate to send incentive-based communications to a player who has told us they need a break. This suppression takes effect within 24 hours of a restriction being activated.

Need Help Now?

Our responsible gaming support team is available around the clock. Reach out any time — all conversations are treated with complete confidentiality and zero judgement.

Email: [email protected]

24/7 Available
English
Confidential
Activate a Tool Right Now

All responsible gaming tools — deposit limits, session limits, time-outs, reality checks, loss limits, and self-exclusion — are available directly through your ct44 account settings. Log in and navigate to the Responsible Gaming section of your account dashboard to activate or adjust any tool immediately.

Access Your Account
21+ Age Requirement

ct44 is strictly for adults aged 21 and above. Players must be 21 years or older to register, deposit, and play. Age verification is mandatory for all accounts. If you suspect a minor has access to gambling content, please notify us immediately at [email protected].

Enjoy ct44 — On Your Terms

ct44 is built for Bangladeshi players who want a safe, fair, and enjoyable gaming experience. Explore our games with confidence, knowing that our full responsible gaming toolkit is always available to keep you in control.